Reception Supervisor

Job Reference: ASH_RECSup

The Front Office department is looking for a Reception Supervisor to join the team. You should have a proactive attitude, excellent communication skills and an approachable and friendly personality.

General responsibilities include:

  • To oversee the effective operations of front office in the absence of Front Of House Manager or Rooms Division Manager
  • To be actively involved in daily operations in a ‘hands on’ capacity
  • To promote a high level of guest awareness within these areas to ensure that the guest receives the highest standards possible
  • To ensure that all operational standards and Leading Hotel Standards within these areas are implemented and adhered to
  • To monitor and control cash, floats, change and billing system ensuring that any discrepancies are fully investigated and clarified
  • To produce relevant daily reports and statistics as requested
  • To encourage upselling within department in order to maximise on all sales opportunities
  • To deal effectively with any guest enquiries and ensure that relevant information is communicated

The ideal candidate for the Receptionist Supervispr position will enjoy working within a friendly and productive team and have excellent communication skills. This is a full-time position, working five days a week between Monday and Sunday.

The ideal candidate for the position should:

  • Have a friendly & outgoing personality
  • Be enthusiastic & flexible (may need to work 5 days over 7 day period, inclusive of some weekends)
  • Have strong communication skills
  • Have strong attention to detail
  • Be legally eligible to work in Ireland
  • Have the ability to handle busy situations and manage your workload effectively

This position has excellent progression opportunities within renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.

Some of the Benefits available to our team:

  • Complimentary meals on duty
  • Discounted rates with Red Carnation Hotel Collection, The Travel Corporation and some UK Relais & Châteaux properties
  • Uniforms and dry cleaning service provided free of charge
  • Discounted rates with many local businesses and third party service providers (including Estate Activities)
  • Heavily subsidised accommodation (subject to availability)
  • Professional training and development opportunities (79 in-house courses to avail of)

Work with Red Carnation