Spa Receptionist

Job Reference: ASH_Spa Rec

We are currently looking for a Spa Receptionist to join our team at Ashford Castle

Key responsibilities include:
  • Ensuring that you provide each guest with the highest levels of personal care and attention in accordance with 5 star expectations and RCH/Leading Hotels standards
  • Dealing with all aspects of customer contact face to face or by telephone/email, in a professional and courteous manner, ensuring accuracy & attention to detail at all times
  • Operating computerised system for bookings, ensuring all information is accurate and up to date
  • Monitoring all areas of the Spa Facility ensuring that it is safe, well maintained and hygienic at all times
  • Supporting the Spa Team in ensuring accurate, knowledgeable, and thorough advice is provided to all guests in relation to Beauty products and brands available onsite

The ideal candidate for the Spa Receptionist position will enjoy working within a friendly and productive team and have excellent communication skills. This is a casual position, therefore hours of work may vary, however all candidates would need to be available to work five days a week between Monday and Sunday.

Work with Red Carnation

The ideal candidate for the Spa Receptionist position should:

  • Have previous experience within a similar role
  • Have a friendly & outgoing personality
  • Be enthusiastic & flexible (may need to work 3 days to 4 days over 7 day period, inclusive of some weekends)
  • Have excellent communication skills
  • Be legally eligible to work in Ireland
  • Have strong attention to detail
  • Have the ability to handle busy situations and manage your workload effectively

This position has excellent progression opportunities within the renowned Red Carnation Hotel Collection, a company providing the perfect opportunity to those who are looking for an exciting career and job security within the Hotel industry.

Some of the Benefits available to our team:

  • Complimentary meals on duty
  • Discounted rates with Red Carnation Hotel Collection, The Travel Corporation and some UK Relais & Châteaux properties
  • Uniforms and dry cleaning service provided free of charge
  • Discounted rates with many local businesses and third party service providers (including Estate Activities)
  • Heavily subsidised accommodation (subject to availability)
  • Professional training and development opportunities (79 in-house courses to avail of)

Ashford Castle is an Equal Opportunities Employer

Ashford Castle is a five star resort based in the village of Cong in the West of Ireland. We are part of The Red Carnation Hotel Collection and Leading Hotels of the World. The Red Carnation Hotel collection provides an opportunity for long-term career prospects and is recognised as number 3 of the Sunday Times Top 100 Best Companies to Work For 2016. As a result we can confidently promise you will reach your full career potential! We are also proud to be recognised with a Gold Standard Award Investors in People - the first company to gain this award on a worldwide basis and to be re-assessed successfully too