Spa Arrival for Residents at the Castle:
It is advisable to arrive at the spa reception at least 60minutes prior to your treatment reservation to enable you to enjoy the full use of the exclusive facilities at the spa, which include male and female changing rooms, steam room, relaxation pool & lounge and the beautiful courtyard ( weather permitting ) offering peaceful areas to read, sleep or relax. If you do not wish to avail of the facilities please arrive 15 minutes ahead of your appointment time. Please be aware that late arrivals will not receive an extension to their treatment but a full charge may be incurred.
Visitors to the Spa at Ashford Castle:
Please arrive 15 minutes prior to your treatment time to complete a spa Consultation form and prepare with a luxury spa robe and slippers. Access to the Relaxation pool and Steam room are only accessible if included within your spa package.
To make an appointment for the perfect treatment, please contact the spa where we will be delighted to assist you, +353 94 954 6003 or ext 6019 Or email us directly email@example.com
The minimum age requirement for access into the spa and to experience spa treatments is 16 years, any guests under 16 years having treatment must be accompanied by a parent or guardian.
Note: Access times for use of the Relaxation Pool for children.
Kindly advise us of any health conditions, allergies or injuries, which could affect your choice of treatment when making your spa reservation
For your comfort we will provide you with a luxurious robe, towels and slippers to use throughout your visit. Disposable underwear is provided for your comfort during your spa treatments. Hotel guests may wish to arrive in their bedroom robe to help with their continued relaxation. We would like to advise you, however, to bring a bathing suit and swimming hat if you wish to use the Relaxation pool & steam room, gym attire for use of the Fitness Studio.
Within the changing rooms a wide range of amenities will be provided. If you are booked for a Pure Flow session you are advised to wear loose comfortable clothing.
The spa environment is one of tranquillity and relaxation. Please respect other guests’ rights to privacy and serenity and do not use mobile phones, cameras or electronic devices within the spa.
We have specially designed treatments for expectant and nursing mothers. Please allow the spa team to guide you in selecting which treatments are most suitable for you during this special time. Unfortunately we do not offer all spa treatments during the first 12 weeks of pregnancy but have a selected recommendation.
Smoking is prohibited throughout the spa.
Cancellation Policy for the Spa:
A minimum of 24 hours’ notice is required to change or cancel treatments without charge.
Within 24 hours – 50% charge
Within 12 hours or failure to show – 100% charge applies to treatments booked.
Continue your Ashford Spa Experience at Home:
To continue your spa experience at home, all products used within your spa treatments are available at spa reception, where one of our team would be delighted to advise you on the most suitable products for your needs.
Monday - Sunday:
Relaxation Pool and Fitness Centre: 7:00am - 8:00pm
9:00am - 7:00pm
Children Relaxation Pool Access Times: 8:00am - 11:00am and 6:00pm - 8:00pm
Treatments should be cancelled at least 24 hours beforehand to avoid being charged